Checking your UFV sign-in status
Before we create your UFV Extended Learning account, please confirm whether you have previously applied to or taken a course at UFV.If you choose Yes, enter your UFV student email address (ending in @student.ufv.ca) on the Microsoft single sign-on screen that follows.
Frequently asked questions
Should I choose Yes or No?
Select Yes if you have previously applied to or taken a course at UFV, even if you never signed in to a UFV account. Selecting Yes means you have a UFV record, not necessarily an Extended Learning account. Select No if you have never applied to or taken a course at UFV.
Which email address do I use to sign in?
Use your UFV student email address, which ends in @student.ufv.ca. Personal email addresses, such as Gmail or Outlook, will not work on the Microsoft sign-in screen.
If you have previously applied to or taken a course at UFV, but believe you do not have a UFV student email address, contact the IT Service Desk at itservicedesk@ufv.ca or call 604-864-4610 (toll-free 1-888-504-7441, ext. 4610) during business hours.
I applied to UFV before but never signed in to my account. What do I do?
You must create your UFV password first. Go to password.ufv.ca, then return here and choose Yes.
Please note that it may take a bit of time for your account to be processed before you can reset your password.
If you do not know your student email address, or the password reset link does not arrive (for example, because the personal email on file is out of date), contact the IT Service Desk at itservicedesk@ufv.ca or call 604-864-4610 (toll-free 1-888-504-7441, ext. 4610) during business hours.
Why do I have to set up Microsoft Authenticator?
Microsoft Authenticator helps protect your UFV account and is required for all new accounts. Your phone will guide you through setup during sign-in. For step-by-step instructions, see this article on using the Microsoft Authenticator app.
If you need help, contact the IT Service Desk at itservicedesk@ufv.ca or call 604-864-4610 (toll-free 1-888-504-7441, ext. 4610) during business hours.
I am a UFV employee. Can I use my employee email address?
Not yet. You need a UFV student email address to create an Extended Learning account.
If you do not have a UFV student email address, contact the IT Service Desk at itservicedesk@ufv.ca or call 604-864-4610 (toll-free 1-888-504-7441, ext. 4610) during business hours.
What do I do if I forgot my password?
Go to password.ufv.ca to reset your UFV password then return here and sign in.
Please note that it may take a bit of time for your account to be processed before you can reset your password.
If you do not know your student email address, or if the password reset link does not arrive (for example, because the personal email on file is out of date), contact the IT Service Desk at itservicedesk@ufv.ca or call 604-864-4610 (toll-free 1-888-504-7441, ext. 4610) during business hours.